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Does your Furby need help? Scroll to see our services!
RESTORATION
Check out how we can help!
How does it work?
Just add up the services you need and send us an e-mail or message on Instagram including images of your Furby, the issues, and what you would like done, and we’ll do the rest!
BASIC SERVICES:
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The default fee for a commission, includes a 3-stage wash and re-greasing the gearbox.
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A thorough washing process, involving two rounds of degreasing to remove sweat and hand oils, then a final wash with a strong (but safe) detergent which restores vibrancy and lightness to the fur.
Topped off with methodical grooming which restores factory-new volume and smooth fineness.(Default Service with ALL Commissions.)
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Has your Furby gone mute?
We have many replacement speakers, which for an additional £5, we will give to your quiet friend, bringing back their voice.
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One of the first things to go on every Furby after years of love are the eyelashes.
This is seldom the fault of the owner but rather due to the age of the glue and the wear of play. Normally, people replace lost eyelashes with false human lashes bought in beauty stores.
But these don't look, act, or feel like the originals. For those looking for top-notch accurate replacements, FurbyNet has you covered. We sell sets for £4.99, and if your Furby is already in our shop, we will install them for you! -
Depending on availability in our spare parts crate, we offer eye color changes on request! However, due to the unpredictable nature of parts, being swapped around on the weekly for restorations, we cannot guarantee a specific eye color will be in stock.
ADVANCED SERVICES:
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After a lifetime of play, many Furby end up with plastic parts (faceplates, eyelids) that have been discoloured by UV light. FurbyNet offers a chemical treatment to reverse sun damage and restore original colours.
DISCLAIMER: Sun damage might also include sun-bleaching, which is irreversible.
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Want to contribute to preserving Furby history?
As you may have seen on our socials, we have ripped the audio from rare Furby such as the President, and other languages. Sadly we don't yet have them all.
If you have a language we've yet to archive, send it in for us to audio rip and you get a FREE wash, dry, and groom as a thank you! -
When you send in a Furby for restoration, we clean out corrosion and inspect for faults/damage completely on the house. Every Furby deserves a second chance!
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Depending on availability in our spare parts crate, we offer a look-swap!
Do you want your Frog changed into a Kiwi? If we have compatible parts we'll make the swap so you can have the Furby of your dreams. We cannot guarantee a specific skin will be in stock. (The original skin will be sent to our parts crate.)
Ready to go? E-mail us here!
TERMS AND CONDITIONS:
Shipping:
You (the commissioner) are responsible for all shipping costs, both ways. This includes shipping your Furby to us and the return shipping back to you. We recommend using a trackable shipping method, especially for valuable or sentimental units.
Emergency Repairs:
If your restored Furby arrives damaged or broken due to shipping issues on the way back to you, we'll take care of the emergency repair completely free of charge. Just reach out to us with photos of the damage as soon as possible, and we'll make it right.
Please note: This only applies to damage that occurs during return shipping after we've completed the restoration. Damage caused by the client after delivery is not covered.
Payment:
We only accept payment through PayPal.
Once we finish your commission, we'll send you an invoice. You are expected to pay the full amount (including the return shipping cost) promptly. If payment is not received, we will hold your Furby and give you a 6-month grace period from the date of the invoice to complete payment.
If the 6-month window passes without payment, you automatically relinquish all ownership of the unit to FurbyNet. At that point, we may keep, sell, or repurpose the unit with no further obligation to you.